Let’s say you have a toilet that won’t stop running, a refrigerator that’s making a loud noise, or an A/C that’s not cooling. Simply add the details to a request and a contractor will respond within minutes. For straightforward projects, you may be able to handle it yourself in 5 minutes. The professional will give you step-by-step instructions (including the tools and materials you’ll need) over video chat. But for more complex jobs you’d rather not take on, you can request a quote and have the contractor come do the work for you on-site.

moHelp only works with companies we would (and have) hired to work on our homes. Our professionals are available 24/7 – guaranteed – because they care about your home just as much as you do.

No, we provide professionals matched to your request to give you the best advice possible. But how far you go with the request is up to you.

There are two options. The expert can either come on site to help you in person. Or we can connect you with someone else who may be better able to help you.

You may cancel the project at any time. However, your rating may be adversely impacted and you will be responsible for the fees incurred up to that point.

Most features of moHelp are free to use. Urgent requests start at $5. Costs for site visits are determined by the contractor.

For power users, we recommend the VIP membership. You can send as many requests as you need each month for just $25/month.

All work is fully guaranteed with moHelp. If you have an issue, we encourage you to first contact your contractor. If you cannot reach an agreement, submit a dispute. We review all relevant details and respond within 24 hours. If we find the dispute in your favor, you will not have to pay anything and we will find someone else to finish the job.

We work with independent contractors who have been personally vetted and fully screened by us. All of our partners are licensed, bonded, insured, and have passed a background check.

Yes! Users leave reviews after projects are complete so you can make the most informed decision on who to bring into your home.

moHelp is for anyone who wants to save time, money, and frustration by finding the best, most qualified home improvement experts.

Yes, absolutely. Submit your request and when your service professional responds, explain your project through the 2-way video chat. You get a quote almost immediately while still enjoying all of the benefits of moHelp – screened contractors, time saved from searching, in-app payment, our guarantee.

MoHelp’s service professionals are thoroughly screened before we add them to our network. You can stop after you get advice from your professional for $5. Or you may hire the company.

MoHelp offers our customers the ability to cancel any assignment at any time. If a project has already started, you will need to pay for fees incurred up to that point. But be warned: excessive cancellations may result in a lower rating and difficulty in finding quality contractors in the future.

All potential contractors are screened through a 3-step process. First, we require them to be licensed, bonded, and insured. Second, they must have good online reputations or solid references. Finally, we meet with them for an in-person interview and hire the company to work on a small project. If we feel the quality of their work and customer service meets our standards, we add them to the platform.